Yes – your quote includes technical support up until a member of our team has remotely configured your system and your final handover is complete. One week after your handover, we will also contact you to ensure you’re happy with the system and everything is running smoothly. At that point, we mark your project as complete, and any additional queries or questions are charged at £125 per hour.
Alternatively, you may prefer to pay for our £30 monthly support package. It gives you access to our support staff, who can prioritise any troubleshooting or technical questions you may have about your system.
We also invite you to join our private customer Facebook group, where you can connect with many of our previous clients who have installed solar and battery systems.
